Safe play policy and help in 8WWW App

Many people from Dhaka first sign in to the 8WWW App and only then see the limits, self-exclusion, and help lines; this page keeps player safety, safe play, and emergency contact together.

8WWW App Help Directory

Sometimes a small question needs a big break; the list below clarifies where to contact in each region.

Dhaka

Help line: +880 1700 000 101

Hours: 9am to 10pm

Language: Bengali, simple English

Chittagong

Help line: +880 1700 000 102

Hours: 10am to 9pm

Language: Bengali

Sylhet

Chat: In-app chat

Hours: 12 hours

Language: Bengali, English

Khulna

Help line: +880 1700 000 104

Hours: 8am to 11pm

Language: Bengali

Rajshahi

Security channel: Safe play team

Hours: 9am to 7pm

Language: Bengali

When to get help

If continuous play becomes hard to resist, you need a break; changing settings takes 2 minutes, and bKash or Nagad users can stay in control by checking the limits first.

Many Dhaka users reduce notifications at night; if stopping on time is difficult for someone, both self-exclusion and account pause come in handy.

Three cues for quick decisions

You are spending more time than planned
Budget set earlier is changing
The plan to take a break keeps getting postponed

What you hear when you call

The help team first listens to your problem, then they move forward in three small steps to keep the talk short.

Step 1: Introduction and Reason

Tell which account has the issue and the operator responds in plain language.

Step 2: Limit Settings

Daily time, breaks and login limits can be viewed; if necessary, the settings can be changed immediately.

Step 3: Self-exclusion

If you want, you can pause the account for a specific period, then login is restricted.

8WWW App Security Tools

Here not only guidance, but also tools; within 757+ headings a dedicated panel has been set up for player safety.

Time control panel

Session limits, breaks and notifications in one place; 8WWW APK users also get the same panel.

Mobile Safe Mode

Easy to read in low light, and on small screens Rocket users only view account information, not balance.

Live Support

If you have questions, answers are available in chat; due to 99.3% uptime, the help panel is open most of the time.

Sign up now to stay in control.

When you open a new account you can already view the limits; support lines for bKash, Nagad, and Rocket users are open, and login is easy.

Safe play in the 8WWW App means strict, but not complicated; the ultimate goal is for you to keep your time and habits in your own hands.